Information

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Booking Tickets

Telephone bookings can be made by credit or debit card or in person at the Box Office by cash, cheque or credit/debit card.

Online Purchases

Tickets for most events and workshops can be purchased online at www.thespring.co.uk

Transaction charges and postage

The Spring is a charity and a non-profit-making organisation. We make a £1 transaction charge for the use of credit and debit cards for ticket purchases online, over the telephone and at the Box Office. This charge helps to offset the cost incurred for providing this payment facility.

There is a charge of 50p for posting tickets if requested.

Reservations

Reservations can only be made for bookings of 10 or more but must be confirmed and paid for no later than 10 days prior to the show.

Discounts / Concessions

We offer 10% discount on ticket prices for under 18’s,students, senior citizens, people in receipt of Job Seekers Allowance, Income Support or Disability Living Allowance. Discounts must be requested at the time of booking and discounts may not be applied to tickets already purchased. The Spring reserves the right to make special offers from time to time. Group Bookings can be made for most shows: buy 10 tickets and you will get the 11th ticket FREE.  Please note that not all discounts are available online.

Ticket Returns or Exchanges

All tickets are non-exchangeable and non-refundable.

Mailing Lists/Data Protection

The Spring is committed to upholding the Data Protection principles of good information handling practice. When processing your bookings the Box Office will ask you for your name, address, telephone

number and email address. This information will be added to our Marketing Lists and may be used to inform you about events and other developments at our venue. If you do not want your details used in this way please contact the Box Office.

Contact darrenc@thespring.co.uk if you would like to be added to the mailing list.

Performances

All performances take place at The Spring unless otherwise specified.

Access

We welcome individuals with special needs and disabilities. We have 5 disabled parking bays at the front of the building. There are a limited number of wheelchair spaces available in the theatre. Carer

goes FREE when accompanying a person with a disability to a show/ screening. An Induction Loop is installed in the theatre to assist those with a hearing impairment. Guide dogs are welcome.  There is an adapted toilet with baby changing facilities available.

Programme Changes

Please note that all information given was correct on going to press, but The Spring reserves the right to make alterations as necessary.  A large print version of this brochure is available on

request.

Theatre Seating

Raked seating. Standard seating plan featured.

H = House Seats

A = Accessible Seating

The Spring Membership

  • Members receive 15% off the price of most shows and workshops
  • FREE postage of tickets purchased by phone
  • No £1 transaction charge for credit/debit card purchases made by phone or at the counter
  • 10% off art works, crafts and shop purchases on presentation of membership card
  • 10% off daytime food from the café on presentation of membership card
  • Opportunity to support a thriving arts venue & museum
  • Bring a friend for FREE, once per year, to any film or other selected event (denoted by the            members ‘m’ symbol).  Not available online. This must be booked at the Box Office in person or by phone.

£17.50 for single membership per year entitles you to one ticket to each show at the member’s price. £29 for joint membership entitles you to 2 tickets for each show at the member’s price.

Room and Venue Hire

We offer business and charity rates, please click here for our venue hire information.

Sound & Production Equipment Hire

Comprehensive Sound Systems, Lighting & Stage Systems available for hire.  From small dry hire to fully managed outdoor events. Contact Simon Gray at simong@thespring.co.uk or tel. 023 9224 9066

Hospitality/Catering

If you are hiring a room please contact the Café & Bar for any hospitality requirements.  For enquiries please call 023 9224 9065 or email katiet@thespring.co.uk

Volunteers

We would like to thank all our volunteers for the vast contribution that they make.  If you would like to volunteer please contact Kate Saunders at kates@thespring.co.uk or tel. 023 9224 9063

Want to visit us? Please click here for more information on how to find us…